Terms and Conditions

Effective Date: 20th July, 2025
Website: https://riffatshaheenstudios.com
Email: riffatshaheenstudios@gmail.com
WhatsApp: +92 347 0011225

1. Introduction

These Terms and Conditions (“Terms”) constitute a binding legal agreement between you (“User”, “Customer”, or “you”) and Riffat Shaheen Studios (“we”, “us”, or “our”) concerning your access to and use of the official website located at https://riffatshaheenstudios.com, including the browsing, purchase, and interaction with all content, artworks, and features provided therein.

By accessing this website or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not accept these Terms, you must discontinue all use of this website immediately.

2. Definitions

  • “Product” means any sculpture, painting, print, or other artistic item listed for sale on the Website.
  • “Custom Order” refers to any artwork produced upon a Customer’s request, including personalisation or special modifications.
  • “Services” refer to all functionalities of the Website, including browsing, inquiries, order placement, and portfolio viewing.
  • “Third-Party Courier” refers to any independent logistics company not employed or directly contracted by Riffat Shaheen Studios.

3. Modifications to Terms

We reserve the unilateral right to update or modify these Terms at any time without prior notice. Your continued use of the Website following such changes constitutes acceptance of the revised Terms. You are advised to periodically review this page.

4. Use of Website

You agree to use this Website only for lawful purposes and in a manner that does not:

  • Infringe the intellectual property or proprietary rights of Riffat Shaheen Studios or any third party
  • Violate any local, national, or international laws or regulations
  • Engage in unauthorised data scraping, crawling, or other automated data collection
  • Transmit any viruses, malware, or harmful code

We reserve the right to restrict or terminate access to any User who breaches these Terms.

5. Products and Pricing

All Products listed on the Website are subject to availability. We reserve the right to:

  • Discontinue any Product at any time without notice
  • Change prices, descriptions, or specifications without prior approval
  • Refuse or cancel any order in the event of stock unavailability or pricing errors

Prices listed are final and exclusive of any additional charges such as taxes, duties, or customs fees where applicable.

6. Orders and Payment

6.1 You warrant that you are legally capable of entering into binding contracts under applicable law.

6.2 Orders placed through the Website are considered valid only upon full payment confirmation. We accept payments via Bank Transfer, Easypaisa, JazzCash, and other approved methods listed on the Website.

6.3 It is your responsibility to provide accurate payment details. Riffat Shaheen Studios shall not be liable for delays or non-processing of orders due to incorrect payment information.

7. Delivery and Shipping

7.1 We aim to dispatch confirmed orders within the timeframe communicated at the time of purchase. Delivery timelines are approximate and not contractually binding.

7.2 We are not liable for delays caused by third-party courier services, customs clearance, strikes, natural disasters, or any force majeure events.

7.3 Damage incurred during transit will be addressed in accordance with our separate Refund and Returns Policy, accessible at [URL].

8. Refunds and Replacements

We do not issue refunds. In the event of damage caused during delivery by our designated courier, we will provide a free replacement, subject to the terms outlined in our Refund and Returns Policy.

No exchanges or replacements will be entertained for items damaged through misuse, wear and tear, or deliveries arranged by the Customer.

9. Intellectual Property

All content displayed on this Website—including artwork images, logos, designs, layout, and text—is the exclusive property of Riffat Shaheen Studios and is protected by local and international copyright, trademark, and design laws.

No part of this Website may be reproduced, distributed, modified, or exploited in any manner without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Riffat Shaheen Studios shall not be liable for any:

  • Indirect, incidental, punitive, or consequential damages
  • Business interruption, data loss, or profit loss resulting from use of the Website or purchase of Products
  • Liability arising from third-party misuse of content, unauthorised sharing, or platform unavailability

Our total liability, whether in contract or tort, shall not exceed the total amount paid by the Customer for the Product concerned.

11. Indemnification

You agree to indemnify, defend, and hold harmless Riffat Shaheen Studios, its representatives, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with your breach of these Terms or misuse of the Website.

12. Termination of Access

We reserve the right to suspend or permanently block access to the Website or refuse any transaction without prior notice if we suspect:

    • Violation of these Terms
    • Fraudulent behaviour
    • Abuse of service or reputation of Riffat Shaheen Studios

13. Force Majeure

We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to war, riot, pandemic, government action, embargo, fire, flood, or natural disasters.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the Islamic Republic of Pakistan. All disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the civil courts in Islamabad, without prejudice to our right to seek interim or injunctive relief in any jurisdiction.

15. Dispute Resolution

Before initiating formal legal proceedings, both parties shall endeavour to resolve any disputes amicably through good-faith negotiations. If no resolution is achieved within 15 days, either party may proceed with appropriate legal action.

16. Contact Information

For all matters concerning these Terms and Conditions, please reach out to:

Riffat Shaheen Studios
📧 Email: riffatshaheenstudios@gmail.com
📱 WhatsApp: +92 347 0011225
🌐 Website: https://riffatshaheenstudios.com