Privacy Policy

Effective Date: 20th July, 2025

This Privacy Policy governs the manner in which Riffat Shaheen Studios (“we”, “our”, or “us”) collects, uses, maintains, and discloses personal data collected from users (“you” or “User”) of its official website, https://riffatshaheenstudios.com, in accordance with applicable data protection laws.

1. Purpose and Scope

We are committed to upholding the privacy and security of your personal data. This Policy outlines how we handle the collection, processing, storage, and sharing of information obtained during your interaction with our website, whether through browsing, account creation, communication, or transactions.

2. Information We Collect

2.1 Personal Data

We may collect the following categories of personal data:

  • Full name
  • Email address
  • Mobile/telephone number
  • Postal/billing address
  • Payment details (processed via secure third-party gateway)
  • Any content voluntarily submitted through contact forms or correspondence

2.2 Non-Personal Data

We may also collect technical and usage data that does not directly identify you, such as:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Referring URL and pages visited
  • Date/time of access and session duration

3. Legal Basis for Processing

Your personal data is processed under the following legal grounds:

  • Performance of a contract (e.g. to fulfil an order)
  • Compliance with legal obligations
  • Consent (where applicable, such as newsletters)
  • Legitimate business interests (e.g. improving user experience, fraud prevention)

4. Use of Information

We may use collected data for the following purposes:

  • To fulfil product orders and deliver services
  • To respond to enquiries or customer service requests
  • To process payments and issue confirmations
  • To send transactional or promotional communications (with opt-out rights)
  • To improve our website’s functionality, security, and user experience
  • To enforce our legal rights or comply with judicial processes

5. Disclosure to Third Parties

We do not sell, lease, or trade your personal data to unaffiliated third parties. However, disclosure may occur in the following cases:

  • Service providers: Trusted vendors who assist in website operations, payment processing, and logistics, bound by confidentiality agreements
  • Legal compliance: When required by law, regulation, court order, or to respond to lawful governmental requests
  • Protection of rights: When necessary to prevent fraud, ensure cybersecurity, or enforce our terms and policies

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to personalise your experience, analyse traffic, and monitor engagement. Cookies are small text files stored on your device.

You may refuse or disable cookies via your browser settings; however, doing so may impact the functionality of certain services.

For full details, refer to our separate Cookie Policy.

7. Data Retention and Security

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

While we implement commercially reasonable technical and organisational safeguards, no method of data transmission or electronic storage is entirely secure. Accordingly, we disclaim liability for unauthorised access due to circumstances beyond our control.

8. User Rights and Control

In accordance with applicable privacy regulations, you have the right to:

  • Request access to your stored personal data
  • Request correction or rectification of inaccurate data
  • Request deletion or erasure of your data (“right to be forgotten”)
  • Object to processing or withdraw previously given consent
  • Request data portability in a readable format

To exercise these rights, kindly email or contact us through the methods listed below.

9. Third-Party Websites

Our website may contain hyperlinks to third-party platforms. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review their respective policies before engagement.

10. Changes to This Policy

We reserve the right to update, amend, or revise this Privacy Policy at any time without prior notice. Any modifications will be reflected with a new effective date at the top of this page. Continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

If you have questions, concerns, or wish to exercise your data rights, please contact us:

Studio Contact:
WhatsApp: +92 347 0011225
Email: riffatshaheenstudios@gmail.com
Website: https://riffatshaheenstudios.com

EXPLANATION OF CHANGES & ADDITIONS

  • Legal Basis Added: Required under international law (even if not yet enforced in Pakistan). It gives your policy a globally compliant look.
  • Technical Terms Standardised: “Personal data” is legally preferred over “personal information”.
  • Cookie Separation Suggested: If you’re using tracking tools, even from Elementor, Google Fonts or Analytics, a standalone Cookie Policy strengthens your position.
  • Explicit User Rights: Aligns with modern data protection practices (GDPR-style) even if voluntary in Pakistan, and builds trust with international visitors.
  • Contact Method Formalised: Added placeholder for official email (suggested using a studio domain email instead of WhatsApp only).
  • Disclaimers Added: To protect against unauthorised breaches or third-party mishandling.